Turanga Health staff have united to support a mama and her pēpi as they face a raft of mental, social, and financial challenges.
Multiple agencies are involved in caring for the wahine including Tairawhiti District Health, Child Youth and Family, Recovery Solutions, Addiction Services and Turanga Health.
Turanga Health Tamariki Ora nurse Janeen Kinney says the mother of three has one of the most complex back stories she has ever come across. With mental health and addiction challenges and a history of domestic violence, a new baby was going to be a joyful but stressful addition to her life.
“I first met her before her baby was born and then I became more involved when she required postnatal care. Now the baby is here it’s about how to wrap the support around her that she needs.”
Clinical Nurse Coordinator Karen Staples says Turanga Health strives to integrate its services to better help individuals and whānau. “Staff are using their knowledge of our services, as well as Medtech and our reporting systems, to make sure each person is getting all the help they can.”
Karen says as well as Tamariki Ora nursing, Turanga Health is also providing mental health care through its Whānau Ora service. Kaiāwhina Kay xxxxx has done what
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The new mother has also been helped with her baby car seat needs by Stephanie Broughton. By chance Janeen noticed an unused car seat at the mother’s home dropped off via another agency. Concerned her client hadn’t been shown car seat fitting procedures Janeen immediately involved Stephanie and now the pēpi can travel safely.
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Integration of health care across Turanga Health has presented its own challenges and there have been a couple of times where life for the mother involved has been made more problematical because of breakdowns in communication. “It’s about knowing how much information has to be exchanged within each organisation, and between each organisation, and we are all still learning,” says Karen.